You may also want to try uninstalling and then re-installing again. If that happens, try the installation again, step-by-step as described above. You should see that the Licensee is MSU Library as shown in this screenshot. You can sync your EndNote library to EndNote Online, for a cloud back up.īe sure that you saved and then extracted/unzipped.

If you do that EndNote will not function properly. IMPORTANT: DO NOT save your EndNote library to any cloud based location (Box, DropBox, OneDrive, etc.). You can do this by right-clicking on the folder that you downloaded, then choosing 'Extract All'. **Note: If you are prompted for a product key, start again and make sure the folder you downloaded is unzipped before running the installer.

Double click the EN20Inst file to start the installation.

Extract to the default directory with the 'Show extracted files when complete' checked.

Once the download is complete, click Show in Folder or Open Folder.

Click on the Windows Installer link above.

Be sure to close Microsoft Word and other Microsoft Office programs before beginning. The exact installation steps vary depending on what browser you use and settings on your computer.

Endnote 20 for mac